Privacy Policy

1. Information We Collect

• We may collect and process the following types of information about you:

• Personal Identification Information: When you visit our site, register an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, payment details, and other related information.

• Usage Data: We may collect information about how you use the website, including IP addresses, browser types, pages visited, and interactions with our site.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, analyse website traffic, and understand user preferences. Cookies help us improve functionality, and by using our website, you consent to the use of cookies. You can manage cookie preferences through your browser settings.

• Payment Information: For orders, we collect payment details such as credit card or debit card numbers and billing information. Payment information is processed securely through third-party payment processors and is not stored by us directly.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process orders and fulfil your requests: We use your information to process and deliver your orders, handle returns, and respond to customer service inquiries.
• To improve our services: Your feedback and preferences help us enhance our website, product offerings, and customer service.
• To send marketing communications: With your consent, we may send you promotional emails, offers, and newsletters. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in the emails.
• To ensure security and prevent fraud: We may use your information to protect the integrity of our services, verify transactions, and detect fraudulent activities.
• To comply with legal obligations: We may use your information to comply with applicable laws, resolve disputes, and enforce our policies.

3. Sharing Your Information

We value your privacy and do not sell or rent your personal information to third parties. However, we may share your personal information with the following entities under specific circumstances:

• Service Providers: We may share your information with third-party vendors who help us operate our website, process payments, and deliver products. These service providers are obligated to maintain the confidentiality and security of your information.
• Legal and Regulatory Requirements: We may disclose your information to comply with legal obligations, enforce our terms and conditions, or protect the rights, property, and safety of Vandana, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of Vandana or its assets, your personal information may be transferred to the acquiring entity, subject to this Privacy Policy.

4. Data Security

We implement a variety of security measures to safeguard your personal information from unauthorized access, alteration, or destruction. These include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: If any of your personal information is incorrect or incomplete, you can update it by logging into your account or contacting us.
• Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
• Opt-out: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our communications.
• Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us at [email protected]

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Email: [email protected]

Phone: [Phone Number]